Privacy Policy

Introduction

Ampersand Researchers (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services, including our website, order process, and communications.

Information we collect

We may collect information you provide directly, such as name, email address, phone number, institution, and payment details when you register, place an order, or contact us. We also collect information you submit with your projects (e.g., instructions, files) to deliver our services.

We automatically collect certain technical information when you visit our site, such as IP address, browser type, device information, and usage data, to improve our services and security.

How we use your information

We use your information to provide, maintain, and improve our services; process orders and payments; communicate with you about your account and orders; send relevant updates (where you have agreed); and comply with legal obligations.

We do not sell your personal information to third parties. We may share information with service providers (e.g., payment processors, hosting) who assist us under strict confidentiality and data-processing agreements.

Data security & retention

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request access, correction, or deletion of your personal data by contacting us.

Cookies & tracking

We use cookies and similar technologies to operate our site, remember your preferences, and analyze usage. You can manage cookie settings in your browser. Some features may not work correctly if you disable cookies.

Your rights & contact

Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. To exercise these rights or ask questions about this policy, contact us at support@ampersandresearchers.com or through our contact page.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. We encourage you to review this page periodically.